We are migrating our platform from physical servers to a virtual environment in multiple availability zones. During this transition, the following downtime is expected:


It is our goal to make the downtime as minimal as possible while bringing you the benefits of the virtual environment, including:

• Simplifying scalability - Adding servers occurs instantaneously making the system more agile and conducive to the needs of our customers.


• Enhancing security - In addition to our standard security measures, the virtual environment has been built from the ground up with the help of third-party consultants with security in mind.


• Improving backup and redundancy - The new virtual environment has multiple servers across multiple availability zones constantly load balanced, allowing any server to fail without impacting our service to customers.



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Thank you in advance for your cooperation as we make this important upgrade to our system. If you have any questions, please contact customer support.