We are migrating our platform from physical servers to a virtual environment in multiple availability zones. During this transition, the following downtime is expected:
Sunday May 28
9:00 a.m. - 11:00 a.m. EDT
It is our goal to make the downtime as minimal as possible while bringing you the benefits of the virtual environment, including:
Simplifying scalability - Adding servers occurs instantaneously making the system more agile and conducive to the needs of our customers.
Enhancing security - In addition to our standard security measures, the virtual environment has been built from the ground up with the help of third-party consultants with security in mind.
Improving backup and redundancy - The new virtual environment has multiple servers across multiple availability zones constantly load balanced, allowing any server to fail without impacting our service to customers.
Thank you in advance for your cooperation as we make this important upgrade to our system. If you have any questions, please contact customer support.
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